A set of countries is increasingly able to catch up with more traditional outsourcing destinations. And Portugal is among them!
Some advantages attributed to Portugal are:
- Portugal maintains an attractive position as a nearshore destination for providing IT services to clients in Europe and, to a certain extent, as an offshore location for Latin America.
- Companies are attracted by its strategic geographic location, a qualified talent pool and some multi-language capabilities.
- “In fact, in a persistently challenged economic situation, multinational companies are capitalising on Portugal’s low wages and high level of unemployment to support call centres and customer service hotlines,” according to Gartner.